Privacy Policy
Effective date: October 14, 2026
Alyeska Solutions LLC (“Alyeska,” “we,” “us”) provides mobile car detailing in North Houston and surrounding areas. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details you give us, such as your name, phone number, and email address.
- Service details, such as your vehicle, service address, and appointment preferences.
- Messages you send us by text, phone, email, Facebook, or Instagram.
- Basic website usage information, such as pages visited, collected through standard cookies and analytics.
How we use your information
- To schedule, provide, and confirm detailing services.
- To respond to your questions and requests.
- To send booking confirmations, appointment reminders, rescheduling or arrival updates, and a follow-up review request after your service, if you have agreed to receive texts.
- To operate and improve our business and website.
Text messaging (SMS)
If you provide your mobile number and agree to receive text messages from Alyeska Solutions LLC, we will use it to send booking confirmations, appointment reminders, rescheduling or arrival updates, and a follow-up review request after your service. We do not send marketing or promotional texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing described in this policy and will not be shared with any third parties.
How we share information
We do not sell your personal information. We share information only with service providers that help us run our business (for example, our scheduling and customer messaging software and payment processors), and only as needed for them to provide those services to us. We may also disclose information when required by law or to protect our rights and safety.
How we protect information
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
How long we keep information
We keep information for as long as needed to provide our services, keep business records, and meet legal obligations.
Your choices
- You can opt out of text messages at any time by replying STOP.
- You can ask us to access, correct, or delete your information by contacting us using the details below.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
Contact us
Alyeska Solutions LLC
Mailing address: 5900 Balcones Dr, Suite 100, Austin, TX 78731
Phone: 832-740-3838
Email: alyeskasolutions@gmail.com
Website: alyeskasolutions.com